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Replies helps you manage customer support email.

Tired of wasting time rewriting the same email responses?

Introducing Replies, an email Mac application developed to assist you handling customer support emails by saving time on answering emails.
For a quick introduction watch this movie.

Main benefits:

Don't repeat yourself

Replies remembers all your email answers including any attachments like screenshots, movies, and other documentation. Next time you get a similar support request, Replies helps you more...

What's New

Version 1.0.5:
  • NEW: Show conversation counter in Dock. If you don't like it, you can disable it in Replies > Preferences.
  • FIX: "undisclosed-recipients:;" in address field could stop synchronization


  • Mac OS X 10.6.8 or later
  • 64-bit processor

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Replies User Discussion

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Dejmac Member IconReview+62

It is great app no doubt. Unfortunately, we with 34-bit process are not in prospective at all. Just as a reminder - while we ("32-biters") were necessary for testing "Replies", this app was 32-bit and we did use it enjoying in its possibilities! Now, it is 64-bit, and we ("32-biters") are fogoten! No big deal! Enjoy great app!

Reply0 replies
Version 1.0.4
Irradiated-Software Member IconReview+79

Ah.... love it. Really helps optimize my support workflow. Maintaining a huge list of stock replies is a pain, and this app takes that pain away. Great work!

Reply0 replies
Version 1.0
Jeff-Nailen Member IconComment+86

Very promising. It's great to see more sophisticated small business apps for the Mac. Just downloaded the 30-day trial so haven't had a chance to try it yet, but the fact that it integrates with OmniFocus and Google Apps makes me like it already...

Reply0 replies
Version 1.0
Mayersj1 Member IconComment+18

Not going to review yet as I can't get Replies properly configured with my SMTP server. No problems with Mail, MailMate, Postbox (on OSX) or IceDove and Mutt (on Linux) configuring for this same SMTP server, so right out of the box there appears to be a little bit of trouble....

Reply0 replies
Version 1.0
user icon+0
Version 1.0.4
> 5 3


Current Version (1.x)


Downloads 492
Version Downloads 210
License Shareware
Date 11 Jan 2012
Platform Intel 64 / OS X
Price $79.95
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