Tickets

Note: This product is not compatible with macOS Catalina and later.

New Features:

• Drag files to the Dock icon to create new case with attachments.

Improved

• Updated artwork with full retina support!
• Deleted projects/milestones now shown with gray icons.
• Tweaked accounts menu and Accounts Preferences.
• Added standard key equivalents to many buttons.
• Layout and appearance of QuickLook results.
• Can now double-click groups in the list to expand/collapse
• Loads of other small improvements.

Changed

• Swapped Due Date with Priority from More Fields.
• If worked time exceeds estimate, Remaining Hours are now shown in red instead of negative.
• Removed Feedback from the Help menu.
• Spotlight attributes have more descriptive names.
• Initial import now requires user to wait for it to complete.

Fixed:

• Issue switching to edit view on Mountain Lion.
• Timed Screen Grab timer not centered and doesn't always appear.
• Error window contents don't expand when window resized.
• Hangs if you click Cancel on a login dialog.
• Issue switching to edit view on Mountain Lion.
• Can't click reply/reply all/forward buttons in event view when ticket is in it's own window.
• Loads of other small bugs.