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| Downloads:3,283 |
| Version Downloads:623 |
| Type:Business : Applications |
| License:Demo |
| Date:11 May 2011 |
| Platform:PPC / Intel |
| Price: $95.00 |
Overall (Version 1.x):![]() ![]() ![]() ![]() ![]() |
Features:![]() ![]() ![]() ![]() ![]() |
Ease of Use:![]() ![]() ![]() ![]() ![]() |
Value:![]() ![]() ![]() ![]() ![]() |
Stability:![]() ![]() ![]() ![]() ![]() |
+4
blobber reviewed on 25 Apr 2012
+5
+20
Scott-Gardner reviewed on 08 Apr 2009
There is a lot to like about FMSB. First off, it is a very polished application, rich with intuitive functionality, like out-of-the-box Skype dialing. You can check out their demo/training videos on their website, so I won't be a complete feature creature here. Let me just list some of the most standout aspects IMO:
Comprehensive and flexible groupware CRM functionality
Completely extensible, and the developers are more than willing to accommodate
Extremely robust searching, from quick find to advanced queries
Rock-solid FileMaker database engine
Integrated SMTP functionality (i.e., send e-mail directly from FMSB)
E-mail and letter merge
Integration with Gmail (very clever use of automated searching!)
Geo-tagging and Google maps plotting
Integrated invoicing with helpful un-billed activities reminders
iPhone webapp client (I haven't implemented this yet)
Concerns/areas for improvement:
Pricey comparative to other SMB CRM solutions, especially when you factor in FileMaker server licensing
Syncing with iCal and Address Book
More comprehensive Google Apps integration
Off-line sync (for multi-user environments)
To do list functionality could be separated from project-oriented activities and streamlined
All-in-all, FMSB is reliable and robust. It "just works." While I have actually rated other CRM software higher on this site in the past, I do think FMSB has some of the greatest potential. So my 4-star ratings here are not meant to suggest that this isn't a 5-star app. Rather, as great as it is, I think we're in for a lot more from this developer. And as far as voting with my feet goes, this is currently my CRM of choice.