I did so as well on 15 Nov and to date have received no responses from them - consider yourself lucky. Their practice of disabling previous version remains nothing short of disgusting!

Well, there's no point for us to disable a previous version if we're giving out free upgrades to 2.x. Gregorgy, we have a tech support queue which we go through daily but sometimes this can mean a few days before a reply. I do apologize for the delay, but your license has been issued now.

I sent a support request on Dec 10 and have not heard back. I very seldom use the app and had 1.3.1 but finally noticed the 1.3.2 update link here. It does the same thing, naturally. I updated the support ticket. I suppose they want a paid upgrade as a fix.

They finally noticed my ticket and fixed things with the 2.x license as others have received. All is well now, Thank you.

Your old product should never be getting deactivated. If it has, just contact us and we'll be happy to remedy the situation.

It's $5.
http://www.koingosw.com/store/upgrades.php

I've had the same thing happen to me as member "Kostby." My paid-for, licensed version was evidently disabled after an update check. I get the same message "Kostby" got, then AirRadar quits.

My next move is to permanently uninstall this software and never again use any product from Koingo Software.

Same here Kostby & Younkint. All Koingo had to say was they don't support 1.3.2 anymore.

I have uninstalled AirRadar.

Why mark my comment with a negative? The upgrade is not $20, it is $5.

I had 1.3.2 running happily in 10.5, there was no need to upgrade.
Last week, I finally upgraded to 10.6 in prep for potentially moving up to 10.7.
1.3.2 stopped working - so I was forced to upgrade - $5.
Having said that, quite a few apps needed updated/upgraded. Going to 10.7 is going to cost a lot more in the end.

I use KisMac as well, but Air Radar has it's uses for me. Whether you like Koingo and their way of forcing you to update, has nothing to do with Air Radar actually being functional.

My comment was valid.

Regarding Koingo Software business practices.

To permanently remotely DISABLE a working software application after a year of use and demanding ANY upgrade fee whatsoever is an unwise and greedy policy.

They have lost another customer for good. I'm with Kostby, Younkint and now Majestik7.

Stick your app where the sun don't shine. It's the last time Koingo will ever get my business!

This is not the case. Version 1.3.2 has an issue with a memory block being too small to hold the current trial date information and causes a crash. We're offering FREE updates to anyone who experiences a 1.3.2 crash. Just write our support team.

That's quite the argument you're making.--your logic is absolutely impeccable. I have no idea if you're right or wrong, but your superficial reasoning based on circumstantial evidence ultimately demonstrates nothing. Well done!

You're probably right...one wonders if any actual updating took place. Probably was resubmitted just so it would stand out and not be overshadowed by a clearly superior application.

Good tip, thanks! Didn't know you could do that. BTW, the "alt" key is generally known as the "option" key on a Mac keyboard.

;) i know it's the "option" key, but for the newbies it's easier to find 'cause it's written on it :p

One of the main advantages AirRadar is it's ability to view advanced network information like Vendor, Network Capabilities, Channel Flags, Rates Supported, PBCC, Short Preamble, Beacon Interval and more. Unfortunately, the scan command we're using to obtain all this extra information does not yield any information about network encryption or spec. So, this information, we're guessing based on the network channel and available rates. However, for the completely accurate information on those two items at the expense of not knowing the rest, turn on API scanning in the Preferences window. Another bonus of AiRadar is to speak network names as they come into range, so if you're driving with the laptop in your passenger seat searching out open WiFi, it will make your trip a lot safer. Also, Graph network signal strength over time, automatically join open networks of a user-specified percent, display growl notifications, and categorize networks using smart collections based on specific criteria automatically or group favourites into your own custom collections. AirRadar is substantially more comprehensive than the quick and dirty option-key solution while clicking the Airport menu, but if that's all you need then AirRadar may not be for you.

Thanks for your answer, but yes, i will prefer the "dirty"airport icon option trick for free ;)

very, very nice little tip, hellonearth, about the alt click. Can’t believe that one got by me.

Come on, there is no comparison between the capability of AirRadar and the Airport menubar icon. How can you see the capabilities and signal strength of multiple access points from the menubar icon? It just shows the details of the strongest, and even then only when you're already connected to an access point. AirRadar, OTOH, shows details of all the access points which are available together with the strength of their signal. For day to day use the menubar icon's limited functionality MIGHT be sufficient for your purposes, but if you want to sort out problems, particularly with multiple access points, then AirRadar really comes into its own.

i just said i really like the tip about the option-click thing. with airport utility you can see the signal strength to noise ratio of your connections though. airport utility/manual setup/advanced/log and statistics/wireless clients/. — as well as the transmit rate, and dhcp clients too. the option-click tip works with the Bluetooth menubar icon too.

i don’t drive around looking for unsecured wireless networks as the developer suggests one might do. however i might look for one if i am at a friends house —stationary-- and there is no other way to get internet access. but i recently bought ShareTool and am going to utilize that for internet access when i am away from home.

i remember using airradar when it was free and i liked it a lot — but airport utility has much improved since then.

i was just at koingo’s site about an hour ago checking out their bundle deals, but didn’t want the ones they offered. i’ll buy airradar, alarm clock and one other of my choice for, say, $30. @ koingo’s site almost all their software is for sale for $20 each and they do have a nice package of 5 of their softwares for $50 — so why not a package deal w/ 3 for $30? hi koingo :) i got the box checked to tell me when this goes on sale too.

even though you can do the important things you need to do and find the important information you need to find with apple’s airport utility, apple’s system profiler/airport and apple’s menu extra, airradar does a really nice job bunching all that stuff together, eloquently.

Please redownload the same version. We've uploaded a hotfix to correct this.

Forget that. There is no registration code. Just your email address. Weird.

It calls home to check if the email address you entered is in its database of paid-up licenses.