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| Downloads:12,158 |
| Version Downloads:1,029 |
| Type:Internet : Internet Utilities |
| License:Shareware |
| Date:05 Oct 2011 |
| Platform:PPC / Intel |
| Price: $14.00 |
Overall (Version 2.x):![]() ![]() ![]() ![]() ![]() |
Features:![]() ![]() ![]() ![]() ![]() |
Ease of Use:![]() ![]() ![]() ![]() ![]() |
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+1
-9
Rnetter reviewed on 27 Apr 2011
+102
+2
+8
Porcustal reviewed on 14 Jan 2011
+3
+37
+3
+44
+4
+369
+3
+683
+2
+4
It works perfect.
+4
+55
'Leech' is just one of several examples over the last few years...
+2
+30
I can very well sympathize and relate to the feelings/thoughts you're expressing, but when I try to “empathize” with Peter (whom you may also virtually know if you are the same MILE I used to read eons ago in that German forum) it feels as if this brillant developer with high attitude and morale was overwhelmed by the success of his early works-which all were donationware and most of which he may just have put out because he wanted such a thing for himself-and later might have gotten overwhelmed as well by requests for support or at least a highly risen need for communication in a business world.
And at the same time he probably saw an underwhelming number of donations … if you add all this together, the projects he began could easily have begun to eat their creator.
Now, with Many Trick's new blog, it feels like having both Peter and Rob within virtual shouting distance … and what I see now I could describe as a wild and playful young pony being tamed by an old and knowing workhorse (if everybody would please forgive my crude comparison) … there have now been updates to several of their apps (thankfully these now are payware, so I trust they can and will be continued), and if you follow them on Twitter you'll also know that there are limited beta tests running, obviously this brillant young developer has found a good partner who knows about the business world and the world of business and who can handle the enormous communication needs of such a company.
Most of what I wrote comes »aus dem Bauch«, “from the guts”, so to speak. So, well, I guess I have to admit that my utterances are subjective and not objective ;-) Anyhow, from what Many Tricks have shown in the past two or three months I'd say give 'em the bonus of trust.
+3
I wouldn't do that if I didn't believe in Peter, believe in our products, and believe that we can make good stuff that Mac users will enjoy using going forward.
I can't speak for Peter, of course, but I think a lot of the initial reply is spot on: being an independent developer (when it's not even your full time job) and trying to do end-user support at the same time is enough to drive anyone away. Add in the fact that Peter used the donationware model, and you've got a hobby that takes thousands of hours and contributes little to your income. That gets old really fast.
So now, with me onboard, Peter is free to focus on coding. I'm handling all the business stuff at Many Tricks, including customer support, marketing, sales, promotions, accounting, etc. This lets both of us draw on our strengths, so that together, we can present a great suite of apps *and* support and update them going forward.
Since I've come on board, we've added a regularly-udpated blog, a customer support site, revamped the entire web site, and released three major product updates (with a fourth in the works).
This is the new Many Tricks; all we share with the old Many Tricks is the name and a very talented programmer. In every other way, we're a new company, and we'll be doing our best to earn your business.
-rob.
+5
+55
That being said, I'm not really criticizing or judging him by any means -- he is a great creative mind when it comes to Mac apps and has proven to deliver awesome products over the years! I'm merely stating my own, personal disappointment with getting hooked on some of the stuff he publishes only to abandon it soon after for some other new shiny project...
It's not just "Leech" and other stuff he's done with 'ManyTricks', but what about 'Goose Apps' and the "Lounge" Twitter app?! So much promise and then after a few weeks everything goes silent and the only thing left to do is to remove a half-baked application from your Mac...
But then again -- and this is also directed to Rob -- I will keep an eye on what's going on with the stuff at 'ManyTricks' over the next few months, that's for sure! I just kinda doubt that I'll be willing to invest (time or money) in their apps any time soon...
+1
+15
+10
simple. working without problem (2.0 version).
please add support bandwidth limitation and I shall buy this app.
;)
thanks.
+7
+165
I also feel a bit let down by 'Many Tricks' and especially Rob Griffiths whose idea it must have been to charge original registered users. Those same users who supported the app in the first place, only to be left high and dry when the developer went on a two year long hiatus. An upgrade price hike from version 1.1.4 to version 2 is pretty poor PR ( Even if it is only a $5 fee ) Should be a free upgrade for previous users, for the developers disappearing act.
Trust has to be earned.
+4
+683
Why wasn't it free for recent-but-not-in-March purchasers? Primarily because Many Tricks doesn't have any prior customer records from its period of silence. There are reasons for the loss of data, none of them good, but the fact is that we don't know anything at all about prior purchasers - i.e. if you bought prior to March 17th, we can't tell if you bought it two years ago or two days ago.
******** So here's what I'm willing to do to show you the "new" Many Tricks: If you bought Leech anytime after March 1st, 2009 (just over a year before I came onboard), and feel you didn't get your money's worth before Leech 2 was released, I'm willing to offer a free Leech 2 upgrade. ********
Just write to me (http://manytricks.com/mail/?to=rob) with your proof of purchase showing you bought it sometime after March 1st of 2009, *and* explain to me why you feel you didn't get your money's worth in that time (so I can make sure we fix things going forward), and I'll send you a free Leech 2 license.
(If you already paid for a Leech 2 upgrade, and you fall within that window, just request a refund and we'll take care of it.)
The reason I'm at Many Tricks is that Peter simply didn't have the time or energy to be both coder and end user support person; his programs were popular enough that this was simply impossible for one person to do, and to do well.
But now that I'm here, it's my intention to make Many Tricks known for its programs *and* its customer service. I've only been working here about a month, though, and it's not a change I can make overnight. All I can do is try to do the right thing for prior, current, and future customers, and to give you the tools you need to use our software well. To that end, in only one month, we have:
* Revamped the web site to provide more information about our programs, in an easier-to-read design. (manytricks.com).
* Taken a number of previously donationware apps and made them completely free (the Baublieries section of the site).
* Created a new support site where users can ask for help, request a feature, report a bug, and browse a knowledge base. I've already created over a dozen knowledge base articles, and we've helped nearly 100 users with bug reports and/or help requests (manytricks.com/support).
* Launched a regularly-updated blog site, where we not only tell you about new products, but also provide status reports on what we're working on, acknowledge bugs that we're trying to fix, and generally try to communicate as effectively as we can.
* Created a Twitter account to provide even more real time reports on our activities (twitter.com/manytricks).
* Personally responded to 100% of the emails that I have received from users.
* Rewrittent the in-app help files for Leech 2 (will be released in a minor update), and am working on the help files for the other apps now).
There's more coming, too, but I can't go into detail on those thigns yet. Still, I'm doing my best to overcome any negative perceptions of Many Tricks. All I can do is try to do the right thing by the customer, and hopefully that will be enough to make people understand that the new Many Tricks is not the old Many Tricks. We could have thrown out the name and tried to come back as a "new" company, but I felt it more important to carry on with the old name, but convince people we're a new company through our actions.
If you have any unanswered questions after reading this, please feel free to get in touch with me via the above email link.
-rob.
+2
+165
Version 1.1.4 was released two months later on June the 4th.
Then no updates till version 2.0 on March 31st 2010.
For the disappearing act - I suggest starting with a clean sheet.
Free updates should be handed out to everyone who
purchased a license - period.
+2
And both of those versions were perfectly useful until Snow Leopard's release in September of 2009. That's, at a minimum, 15 months' usage of the program without any problems.
"For the disappearing act - I suggest starting with a clean sheet. Free updates should be handed out to everyone who purchased a license - period."
A clean sheet implies completely free software for anyone who ever bought a version of the program, at any time in its existence? That's pretty extreme.
The reality of a clean sheet approach would be exactly the opposite: "We don't care if you bought our program before or not. We're starting over, so there are no upgrades, everyone's a new customer." But that's clearly not the right thing to do here.
The right thing to do is to try to satisfy those who feel ripped off by Leech's non-functionality in Safari after Snow Leopard's release. And really, that was its only issue: it still worked with Firefox and FlashGot, it still worked via drag-and-drop.
Technically, that means I shouldn't worry about anyone who bought more than a month or two before the Snow Leopard release date, but that doesn't seem right to me. So I went back six months prior to Snow Leopard's release date, which is how I came up with March 1st.
If this isn't enough to satisfy you, then I'm afraid I won't be able to make you happy. That's OK; I long ago learned you can't make everyone happy all the time, so I just do my best to try to make most everyone happy most of the time.
-rob.
+8
+165
No fixes for sites - the app balks at ?
Very disappointing developer interest in this project
for a fee based application.
+3
+41
The developer site hasn't been upgraded and the forums seem to have been close a couple of months ago.
At least one of the developers seems to have moved off to different projects with a different developer.
I for one will certainly not be purchasing from this developer again.
+4
+22
Developer doesn't even bother to reply to e-mails.
+165
http://www.adobe.com/
Just downloads a dlm.html
Please fix these anomalies.
+432
Regardless of the file size, i only wind up with a 4-12 KB download.
.
+2
Kgx rated on 03 Jan 2012
Lambchop1 rated on 08 Oct 2011