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ScanSnap Manager is the central user interface for the Fujitsu ScanSnap for Mac document scanner. ScanSnap Manager allows for the adjustment of image resolution, file format, file destination, automatic color detection, and many other settings.

What's New

Version 3.2.63:
  • New: SugarSync 2.0 is supported.
  • Fixed: Modified the error where you cannot save files to SugarSync.

Requirements

  • Mac OS X 10.7 or later
  • ScanSnap S1500 / S1500M / S1300i / S1300 / S1100

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ScanSnap Manager User Discussion

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MacFluent Member IconReview+4
MacFluent
+0

If all of your documents are standard sizes or regular sizes that you have preset, this functions very well, but the interface and way of naming scans really need major improvement.

If you have a lot of odd sizes, there are big problems.

The automatic paper sizing is fatally flawed. It can only choose from a few preset choices and if it cannot figure out the size will choose a smaller size paper. This gives you a cropped document with lost data. Shouldn't it err on the side of going to a larger size and showing the entire document? I can crop later, but cannot add parts.

To save newbies lots of time and stupidly cropped documents, with auto detection, ignore the direction of text on your docs. They should always be fed with the longest dimension being vertical. Otherwise, you will almost always get a badly cropped document. Still, there will be some dramatic errors and square paper will usually have an error.

Reply0 replies
Version 3.2.63
tno Member IconReview+2
tno
+0

Fujitsu S500M with Mavericks 10.9:

http://www.fujitsu.com/global/support/computing/peripheral/scanners/software/mac.html

Other Fujitsu pages say the S500M isn't supported. I installed this and it works again in Mavericks.

http://www.fujitsu.com/downloads/IMAGE/driver/ss/ScanSnap_V22L11.dmg

Reply2 replies
Version 3.2.63
tno
+0

Another page with Mavericks info: http://www.documentsnap.com/scansnap-mavericks/

mazeno
+0

Fujitsu Scansnap 5110EOXM on 10.9:
After upgrading to Mavericks the Scansnap app stopped working. The official page for the my Scansnap FI-5110EOXM says it's not supported. http://www.fujitsu.com/global/support/computing/peripheral/scanners/ssfaq/5110eoxm_mavericks.html
I got lucky with a driver for another scanner that is still supported: http://www.fujitsu.com/global/support/computing/peripheral/scanners/software/s1300.html
Seems as if Not supported only means you can't expect help fro Fujitsu anymore, the latest Scansnap Manager still works.

Mikokim Member IconReview+54
Mikokim
+1

I Love my ScanSnap scanner--have moved almost all my "analog" documents (including books) to digital thanks to excellent OCR. However, I do have some issues with this software--and I've shared it with Fujitsu support more than a year ago. Two updates later, none of these have been addressed yet.

1. During scanning, the Image Scanning and file saving box is constantly on top. You can't minimize it; nor will it "disappear" into the background when the user clicks another window. Do they think users today use their computers only for one thing, i.e. if I scan I don't need to do anything else? The minizme button on the dialog box should be enabled and/or the behavior should be changed so it doesn't always stay on top.

2. Settings > Scanning Tab: When switching to Excellent Image Quality mode: every time the user gets an alert that this may slow down system performance. Why not add a check box "Don't show this message again" so users can click it and don't get this annoying message in the future? Likewise, on the File Option tab, when users select Convert to searchable PDF, an alert appears that warns users of extra time required. Needs a check box so users can option out of getting this alert. I don't need to see this each time I switch from non-OCR to OCR. Super annoying.

3. Focus: Each time something happens (say a jam or two sheets are pulled through at once), ScanSnap Manager steels focus from whatever one is doing -- whatever happened to having a bouncing icon in the dock? This behavior is pretty annoying, especially when you are working on an image in Photoshop and you are in the middle of cutting or drawing and the scanner jams and its dialog steals the focus of the action at hand.

4. Yes it's an ugly UI, but that's less annoying than all of the above. Alas, as a Fujitsu ScanSnap user, you're stuck with this app. It does its job, but it's super annoying...

BTW -- I wanted to give this three solid stars all the way through, but MU filled in star values for Features and Ease of use automatically, and I wasn't able to change the values. Not sure what's up with that... wish we users could edit ratings more easily.

Reply1 reply
Version 3.2.63
Monkeyjunkey
+0

I feel your pain. This software is not at all well thought through. cmd + s to open settings is just another annoying showing they don't care - at all - about doing a proper OS X port of their software.

Funny, how bad some multi-national companies do fail, when it comes to having software on more than a single platform.

Monkeyjunkey Member IconComment+1404
Monkeyjunkey
+1

ScanSnap Manager Version 3.2 L62 is out.

Reply0 replies
Version 3.2.60
jwharnisch Member IconReview+4
jwharnisch
+0

Amazing! EZ as cake! Great options.

Reply0 replies
Version 3.2.60
Bluloo Member IconComment+46
Bluloo
+0

First, a shout out to Andrewm8. Thanks for noting that V2.x works under Mountain Lion. Fujitsu should have clearly noted the same.

Great line of scanners, and a nice tool to manage them.

Reply0 replies
Version 3.2.60
Walkerv Member IconComment+2
Walkerv
+1

I was so disappointed to learn that Fujitsu will no longer support the ScanSnap s500m and does NOT operate on Mountain Lion. I called Fujitsu whose suggestion was to either sell my 500m to someone with an older OS or buy a new machine... Such a deal-breaker for a guy who has been almost evangelistic about the Scansnap for 5 years now! If anyone figures out a workaround or a reversal of policy by Fujitsu, please let me know!

Reply1 reply
Version 3.2.60
Walkerv
+1

(I should add that I tried several alternate software upgrades, and nothing seems to fire up the scansnap. I'm afraid Fujitsu has lost their best mac customer base - long-time supporters... If they stopped supporting a 5 year old machine, we can expect that they'll pull the plug on currents models also - it's just a matter of time. So sad.

Macrobert Member IconComment+7
Macrobert
+0

Having a ScanSnap S500M, I went and read Fujitsu's (ScanSnap) support site, to see what to expect with the upcoming 10.8 (Mountain Lion).
I was shocked to read: "compatibility status of ScanSnap S500M applications with OS X v10.8 (Mountain Lion):
ScanSnap Manager for Mac -- Not supported -- Due to the end of support" ...
So, 'the end of support' ... I feel bad for my trusty old ScanSnap S500M... (S510M is announced to be supported though).

Reply3 replies
Version 3.2.60
Andrewm8
+0

Did you try to see if it works? I have 6 years old fi-5110EOXM and it runs like a charm on both, Lion and Mountain Lion....

Macrobert
+0

Andrewm8, Thanks for the tip. I'll try to get hold of Mountain Lion now (or wait until Apple officially releases ML) and see if I'm in luck also.. keeping fingers crossed

Macrobert
+0

Well I installed Mountain Lion, and my ScanSnap S500M appears to still be fully functional using ScanSnap Version 2.2L15. That's a relief.
I also tried to install Version 2.2L16 that's supposed to support the S510M under Mouintain Lion but not the S500M, but it looks like it just works with my S500M too! So I will keep v 2.2L16 installed as long as my ScanSnap scans merrily away ... fingers still keeping crossed, though.

Monkeyjunkey Member IconReview+1404
Monkeyjunkey
+2

Happy to see that 10.8 will be supported - unlike my old HP printer, which hasn't seen any drivers since 10.4 for any new mac os x. I applaud Fujitsu for this.

Reply0 replies
Version 3.2.60
Jayaii Member IconComment+39
Jayaii
+0

An earlier version of ScanSnap Manager (3.0.20) is on my system but the installer for 3.2.50 does not recognize it. I am getting the following error message:

"Cannot run the update because the target ScanSnap Manager is not installed. ScanSnap Manager can’t be installed on this computer."

Reply4 replies
Version 3.2.50
vinjah
+0

Just picked up a ScanSnap S1300 and trying to install this version (3.2.50) and getting the same error as Jayaii. (MBP early 2011, 10.7.4)

vinjah
+0

The MU version is bad. Downloaded 3.2.31 (latest posted) from the Fujitsu site, then ran the internal update and it found 3.2.60. All went smoothly.

Jayaii
+0

vinjah's solution worked! Many thanks!!

Misha
+0

ScanSnap is a bit of a strange app; only certain versions work with certain scanners, and it seems only certain updates can be applied to previous versions. Unfortunately Fujistu isn't totally clear about this on their site—the built-in updater should be able to help you out, though (you might need to check for updates a couple times though).

user icon+2
Jef4
Version 3.2.60
user icon-1
Callitho
Version 3.2.60
user icon+34
Stike
Version 3.2.60
user icon-1
Callitho
Version 3.2.50
user icon+0
Penguinmd
Version 3.2.50
user icon+1404
Monkeyjunkey
Version 3.2.50
user icon+151
Schmelding
Version 3.2.50
> 4 16

Ratings

Overall
(16)
Current Version (3.x)
(14)

Details

Downloads 112,356
Version Downloads 76,074
Type Drivers / Scanners
License Updater
Date 16 Jul 2012
Platform Intel 64 / OS X / Intel 32
Price Free
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