Thank you for your review
Email me when discounted: 
Sierra Wireless Watcher includes drivers for Sierra's 3G devices offered by Sprint, as well as the Watcher app for initiating and viewing the status of your connection. The software and drivers can be used instead of Sprint's own SmartView software and works under Mac OS X 10.6 Snow Leopard. Supported devices include:
  • USB 598
  • AirCard 402
  • Compass 597
  • AirCard 595
  • AirCard 595U (this card uses USB. perfect for your PowerBook or MacBook Pro)
  • AirCard 597E
  • AirCard 860
  • AirCard 875
  • AirCard 875U

What's New

  • Fixed:CR10052 MAC-SnowLeopard-AC402-C597: Watcher crashes when inserting a non-activated device.


Mac OS X 10.4 or later, supported device.

Similar Software

Open Comparison
Suggest Other Similar Software
Leave a Review

Sierra Wireless Watcher User Discussion

Nobody has reviewed or commented on this app yet. Add your own comment and get a discussion going!
Sort by: Time | Smiles
Madrona Member IconComment+0

I downloaded SWW (2845) from the Sierra website for my Sierra USB 598. It was the only version of Watcher available for Mac OS (10.6.4) and Sprint.

Apparently what I've ended up with is some sort of "lite" version of Watcher. It has no Tools menu. The whole reason I pursued Watcher instead of Sprint Smartview is because I'm trying to find some way of forcing the 598USB card to connect at EVDO speeds only.

I'm in a fringe area where the 1x signal is stronger than the Rev A signal. My previous Sierra modem, a USB 597, came with a version of Sprint Smartview which allowed you to set it for Rev A only. With that setting, my old 597 connected at the high speed all the time. I loved it. But it died of old age after more than two years of daily use. I thought the 598 would be the same only better, but there is no way to get a fast connection. The new Sprint Smartview software no longer allows you to force the connection to EVDO only, and the only version of Watcher available from Sierra for the Mac doesn't even have any Tools menu.

Various forums and even the Sierra customer service people keep on saying that Watcher offers this EVDO-only setting, and they direct me to go to the "Tools" menu. But there IS NO Tools menu!

I'm about ready to sell my 598 on ebay and just buy another 597 from someone. It's really demoralizing to connect at speeds where just trying to get to Gmail is so slow that the page times out, and trying to download an iTunes AUDIO podcast produces messages like "14 hours remaining" on the iTunes download page!

Reply0 replies
escaperaise Member IconComment+1

Just a heads up.

Sierrra Wireless Watcher 1.1.4 breaks under Snow Leopard 10.6. Yes, I've installed Rosetta.

Reply1 reply
Version 1.1.1

Try 2.0.18, linked to here.

escaperaise Member IconReview+1

I have used Sierra Wireless Watcher with two different Sprint EVDO cards and several MacBook Pros including the Unibody, over the past three years.

Today running fully updated 10.5.8 with Sierrra Wireless Watcher 1.1.4, and SWW crashes as often as every ten seconds, often every 5 minutes, taking the connection with it. Seldom stays online for more than an hour.

There cannot possibly be anything good to say about the software engineers at Sierra Wireless. This is a longstanding and widespread problem and they have no interest in fixing it.

The upside? When the connection is active it's fast enough for everything I do. I travel a lot so I live with the situation and hope someday Sprint will ditch SWW and hire a software company that has a Clue.

Reply1 reply
Version 1.1.1
David Perez

Not sure why anyone would want to use this OR Sprint's EVDO software: OS X offers all the connection management you could need, and handles it in a 'plug and play manner. In fact, that's the idea of OS X, to make life EASIER for users, so they DON'T have to chase down new versions of drivers for hardware whenever the OS is updated. Same principle applies to printer drivers: my HP printer/scanner works better under OS X than it did under HP's Installer software.

I became very leery of 2nd party drivers like Sprint's connection manager when one of the 'updates' last year added nothing, but removed the ability to share the EVDO connection via Airport or Ethernet with other computers. Lame.... Rolling back to the prior driver (or as stated, using Mac OS X itself) fixed the issue.....

djpeterboy Member IconReview+0

Overall the only problem that I've had with the watcher lite is that it unexpectedly quits after some time. Thats it.

Other than that I've used it all over Los Angeles and San Diego, even on the train there, and didnt have a problem

Reply0 replies
Version 1.1.1
Penguirl Member IconReview+1057

Buggy. Must be quit manually to logout, shut down, or restart. Must be restarted every few days or data slows to a trickle. Sometimes freezes at launch. Can't share internet connection. Even the screenshot shows a display bug. That's just off the top of my head, I haven't used it in nine months.

Reply0 replies
Version 1.1.1
cg Member IconComment+0

Causes logout to hang 30-60 seconds with Leopard. Tried on two separate installations with the same results. It doesn't even matter if the card is plugged in, the results are the same. After I deleted the kernel extensions the problem went away, which obviously also kills the ability to use the product at all.

Reply0 replies
Version 1.1.1
muchicuchi Member IconComment+1

The software still does not support GPS and Mail for OSX. I must log into my browser to do email. Google Earth can't even talk to the modem that uses this program. I have contacted Sierra and they don't provide a time frame for a software upgrade nor does Sprint.

Reply1 reply
Version 1.1.1

I brought this at macworld expo. I tested this using a video relay service and it passed my test.
how ever Im in hawaii and didn't work too well.

I think it could be all those tall hotel blocking the signal

wait and see

Joel Mueller Member IconReview+119
Joel Mueller

I have a 12" PowerBook that only has USB ports - no PCI slots. I could never take advantage of the high speed EVDO internet from Sprint. But they released the AirCard 595U, which uses USB 2.0.

I was able to use the Sierra Wireless Watcher software to activate and connect my PowerBook to the AirCard 595U. Now, I have high speed internet almost everywhere that has Sprint's mobile phone signals. And the speeds are as fast as my DSL connection (downloading at 100KB/sec easily).

Reply0 replies
Version 1.1.1
There are no Ratings for this App yet.
> 3 4


Current Version (2.x)


Downloads 20,180
Version Downloads 14,001
License Free
Date 11 Sep 2009
Platform OS X / PPC 32 / Intel 32
Price Free
Learn how MacUpdate Desktop makes installing apps from MacUpdate.com one-click easy.
Next time, install Sierra Wireless Watcher with 1-click

Learn how MacUpdate Desktop can install apps on MacUpdate with the simple click of the Install apps with MacUpdate Desktop icon. Plus, keep all your apps updated. Play video...