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LogMeIn Pro (was LogMeIn) gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile devices. Premium features like file transfer, file sharing and remote printing help you stay connected and productive wherever you go. As an added benefit, phone support is available for Pro users 24 hours a day, 5 days a week.

Note: As of January 21, 2014, LogMeIn Free is no longer available. Users who will be impacted by this change will receive notification by email and via an in-product message. Please visit our more...

What's New

Version 4.1.4401: Release notes were unavailable when this listing was updated.

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Most Helpful Reviews...

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from Neo979

There are multiple instances, as recently as last year, where LogMeIn said the free service would remain free. Although the desktop client is free, many of us paid $30 for the mobile app to use the free service.

Now, with zero notice, more...

5 people found this review helpful
Version 4.1.4141
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Rickzeman Member IconComment+16
Rickzeman
+1

Shouldn't "Free" be taken out of the description?

Reply0 replies
Version 4.1.4401
MichaelFrankel Member IconComment+18
MichaelFrankel
+0

WORD TO THE WISE: In some cases, after you install this latest LogMeIn update, it will completely fail to work until you restart the computer.

I discovered this after having various problems on my desktop (Mac Pro running 10.8.5), including not being able to connect to it from other computers on my same local network AND noticing literally hundreds of log messages about something going wrong.

A restart stopped all of this from happening.

Reply0 replies
Version 4.1.4141
Neo979 Member IconReview+80
Neo979
+5

There are multiple instances, as recently as last year, where LogMeIn said the free service would remain free. Although the desktop client is free, many of us paid $30 for the mobile app to use the free service.

Now, with zero notice, LogMeIn is breaking their promise and eliminating the free service. So far, they have not offered refunds to people who wasted money on the expensive and now-worthless app.

This company has no ethics and is rumored to be desperate and on the verge of bankruptcy.

Reply0 replies
Version 4.1.4141
Orytek Member IconComment+95
Orytek
+0

Here's why they are eliminating free mode and going to pay only.

Q: Why are you making this change?
A: In order to address the evolving needs of our customers, we will be unifying our portfolio of free and premium remote access products into a paid-only offering. We believe this offering to be the best premium desktop, cloud and mobile access experience available in the market today.

Make any sense of this? They could at least give us a straight answer.

Reply0 replies
Version 4.1.4141
MichaelFrankel Member IconReview+18
MichaelFrankel
+0

Latest version looks very nice. Only one bug (on Mac). the "Connect To Computers" DOES NOT store the account password. Works fine on Windows.

Please fix this bug guys. Now that the service is moving to a paid-only subscription model, this kind of stuff will not fly.

Reply0 replies
Version 4.1.4141
Mcr Member IconComment+180
Mcr
+1

I'm using client version 4.1.0.3257 from May 17, 2013. (note this is later than the one posted here on MacUpdate). Since installing this on boot up I receive a OS X pop up confirmation EVERY time at boot asking to allow incoming connections to LogMeIn. Yes, LogMeIn is already Allowed in Firewall, and always has been.I have researched this, steps I've already taken:

1) Yes, LogMeIn is already Allowed in the OS X Firewall, and always has been.
2) LogMeIn is Allowed all connections in Little Snitch, and always has been.
3) Per an old thread from 2010 about the exact same problem, the recommendation in that thread was to uninstall and reinstall. I have uninstalled and resinstalled 3 times. After each reinstall, the pop up stops for a few boots, and then reappears.

Due to this problem, I can't boot up remote unattended because user input is required at the host to confirm the pop up, otherwise the connection is blocked.

I opened a ticket #02971799, after a few email exchanges, Support promptly closed the ticket with no other explanation other than due to my not being a Pro user, support was not provided (ignoring the fact that if this is a bug, it probably exists in the Pro version too).

Anyone else having this issue? There are some references on the web that some other people who have looked into this feel it is an issue with the client not being signed properly relative to Gatekeeper/Sandbox, etc, hence on startup, OS X feels it isn't trusted, despite the Firewall setting, and wants reconfirmation. I'm running 10.8.5.

this didn't start until I upgraded to 4.1.0.3257, but even after trying to downgrade back to 4.1.2324, the problem persists, so something is not being cleared.

Reply0 replies
Version 4.1.2324
Amcarter3 Member IconReview+93
Amcarter3
+5

I've had Logmein on our 3 computers for quite awhile. Seemed like a good idea, but never did use it. When I began having a lot of slow down issues, I spent quite a bit of time trying to find the source. When I un-installed Logmein, things started working better on our computers.

AND, I found that Logmein places over 30 sub-files all over my operating system and user folder. Some are hidden files. They do NOT offer an uninstall utility. I had to manually find and delete each of these files. Big pain.

Reply1 reply
Version 4.1.2239
Cowicide
+0

There's an uninstall here:

http://help.logmein.com/selfserviceknowledgerenderer?type=FAQ&id=kA030000000DGFwCAO

Also, please explain what was wrong with your computers in more detail. What actions were slow, etc.?

Drbroom Member IconReview+50
Drbroom
+2

With out a doubt the best support system out there for a tech. As someone who spend a lot of time working on "OPN" (Other Peoples Networks) I could not live with out this useful tool.

I have also spent a lot of time comparing the other products like ARD, Timbuk2 and Go2MyPC and with out any hesitation I can tell you it's the best. While I use ARD when I need some additional Apple related feature I mostly use LMI because I can work on any type of machine (Windows. Mac and soon Linux) from my Mac, iPad or even iPhone.

This is with just the "Free" version of the client. If I were willing to pat for the Pro version I would also be able to do file transfers; and the pro client is still cheaper the paying for TB2. As a work around if I need to transfer a file I just boot up iChat or Google Docs and then use that as a go between, not a real headache.

Now let's talk about the security of the product... LMI uses a full 256bit AES encrypted tunnel between my machine and the "target". They also offer 2 factor authentication when I log in to my account.

For this and many more reasons I don;t have time to add here I recently upgraded my account to the LMI Central service which I would recommend to any tech or someone who has a lot of machines to support on many OPN.

Just my $0.02

Reply0 replies
Version 4.1.2239
Joypebble Member IconReview+13
Joypebble
+1

Easy to set up and resolves dynamic IP issues BUT it is jerky, imprecise and delivers a picture of the remote desktop that's smaller and with seemingly harder to control cursor movement.

My comparison for these thoughts is my Timbuktu which is now tangled in a Verizon FIOS's modem's security tentacles.

Timbuktu's new owner (Motorola) is completely out of the helpful support mode.

LogMeIn's free version doesn't allow file transfers so what's the point unless all you ant to do is see if the cat's sleeping or not?

So, even though LogMeIn has good support, the product lacks the elegance and same-size controllability of Timbuktu which runs free after purchase. I'm going back and just shake a stick at Verizon's modem mentors.

Reply1 reply
Version 4.0.1940
Joypebble
+1

I said, "Timbuktu's new owner (Motorola) is completely out of the helpful support mode."

Well, Timbuktu 8.8.4 has come through with fixes for waking Lion when it is sleeping. The best is still working. Thanks, guys!

Bradmacpro Member IconReview+6
Bradmacpro
+0

Now up to version 4.00.1940

Reply1 reply
Version 1.0
Hanspoot
+0

NOW? since 2011 July 4.00.1940 was current... And LogMeIn is by far the best.

user icon+0
Kheir-Eddine
Version 4.1.2324
user icon+14
Elmer
Version 4.1.2239
user icon+222
Pedro-Fardilha
Version 1.0
user icon-1
Majesty30
Version 4.00.1162
> 4 16

Ratings

Overall
(16)
Current Version (4.x)
(12)

Details

Downloads 43,166
Version Downloads 667
Type Internet / Servers
License Demo
Date 20 Jun 2014
Platform OS X / Intel 32
Price $99.00
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