Cumbersome to use. Echo the comments of a previous poster that once you open the software, you're presented with a cacophony of multiple colors and icons that as a casual user tells me nothing.

All I want to do is have two duplicate libraries between a laptop and a desktop to use with the new streaming Apple TV. I don't wnat to have to go and boot up my laptop every time I want to watch once of my movies. THought this would do the trick, but ITS WAY MORE EFFORT THAN THEIR ADVERTISING LETS ON. I wasted $30.

Same problem since I started using this; Title and Play Count changes won't sync because of an Applescript variable name problem. I've been emailing support with every new version starting with 3.3.0, and not one email back from them about it.

File syncing worked fine, but once all the files are synced, what more is there to do besides syncing meta data? Basically worthless at this point, as I can't trust anything I change in one library to merge into the other.

Very difficult to comment on this software though my opinion of it and its support is very low.

Needed some way to sync iTunes from one MAC to another, specifically a router wired desktop and a laptop working off that same router wirelessly.

Well, found out you cannot sync in that manner which is a huge inconvenience. In order to sync both computers must be wired together.

That's the first problem.

Second, the software is not intuitive. I opened it up and was faced with so many different colored indications that are not clearly labeled and a sync button that doesn't entirely sync the library verbatim.

Though I was able to move all my music over from one computer to another, I still can't figure out how to copy my playlists. The music is copied but the playlist count does not match. How to manage playlists is not very clear.

Third, support is horrible. You write a letter to this company with questions and it takes days for them to answer. Actually, did get one person to reply to me but had to send him multiple emails to get additional questions answered and sometimes it took nearly a week for a reply. If you send in a question through their support email don't expect a reply for a few days. Support is really non-existent.

I wanted to wait a few days and really give this software a better review. Had support been better and more concerned with answering emails sent to them I probably would have given this software a far better rating. However, after buying a 5-pack license and not getting sufficient response to my emails is very discouraging. It's almost like the company knows the software is limited in what it can do and doesn't want to confirm that to the user. Maybe that isn't the case, but by ignoring emails sent to them it sure comes off that way.

I would test drive this thoroughly before considering a purchase.

Love the program, works great for moving/syncing files, but Metadata syncing is broken. The applescripts that get generated to do all the meta info editing use the wrong variable names. I've written the developer once or twice per week detailing the couple changes that it would take to fix it, but no response.

As a Mac and PC user with a big tunes collection on iTunes, I needed something that allowed me to share my music remotely and across platforms. I came upon SuperSync and it really works for me. I can listen to all my music just about anywhere -- on my laptop while I'm on the road, at work, where ever. The interface is intuitive and robust. It took less than 10 minutes per computer to download, install and configure. I'm glad I found it because I don't have to use my iPod as a music transfer device.