Labelist

I’m not sure this company is even business anymore. They will gladly take your money but there is no way to contact them for support. I purchased Labelist. It will not open. Put in a ticket and have not heard back in a week. I will be contesting the cc charge.

I feel horrible. I can't use this app. It's not working. I love these designs, but I can't use it.

Does nothing but crash. (Mac Mini running Mojave.) High-priced crapware. It also litters your disk with files named "(A Document Being Saved By Labelist)" and I frequently find that my label type has been changed on files that I have saved. In particular, I have labels I've created that can no longer be edited. Just clicking on an image in them causes it to crash! I've deleted and re-installed, and re-booted — still crashes, often ten or more times before I can finish ONE label!

Chronos has virtually zero tech support. I've had a question outstanding for 2 years, yes 2 years. Chronos also allows their code signatures to expire, which causes the application to not open. Beware.

Not listed in MacUpdate is Avery's Free Design & Print that is available to use on-line and as a downloaded App. While limited to their labels, it is quite comprehensive and might be a respectable alternative to the other overpriced and poorly supported products. Libreoffice, the open source free alternative to Microsoft Office will also do labels and merge printing but it can be initially a bit tricky to setup for this use.

FYI * As of 2019 January 21, version 10.0.2 is available. I'm trying out the demo now, after disappointment with BeLight & their dropping of support for Labels & Addresses, and the lackluster labels module in their Printworks 2. This demo (10.0.2) is running and printing fine under High Sierra. FWIW, the Mac App Store version is $24.99; the Chronos site is $39.99 -- but the Mac App Store still shows 10.0.1 as the latest version. (As is par for the course, the Mac App Store may be many months behind the developer in getting the update published.)

To add insult to injury, now when you try to check for updates, you get the message that it was unable to contact Chronos on the internet.

The software is ok for my limited needs, but support is non-existent. Also they had the nerve to charge for the 10.1 upgrade.

As others have noted in these comments, this company, Chronos, has a virtually NON-EXISTENT service/support program. There is NO FORUM, NO E-MAIL , NO LISTED STREET ADDRESS, NO PHONE NUMBER anywhere on their website. The only form of contact is a fill-in "Support Ticket". Filling out that form results in you receiving a boilerplate email reply "We received your inquiry"..

That's the last you'll hear from them.

I have several pending problems with their software that have been languishing for over 6 months. Then, when they don't fix the problems with an existing version of the software, they have the gall to introduce a new version and charge a ridiculous amount for an "Upgrade".

Stay away from this company and their software. This is a NO STAR RATING.

This has got to be the worst software I own, from the get go nothing has worked right, doesn't save re-designs, renames things incorrectly, if it was free it wouldn't be worth the money. Do yourself a favor stay away from this company they don't even have a support team

DON"T BOTHER! NO customer service. It honestly does not exist! I have a ticket that is more than a year old and I even updated it several times to nudge a response from them. NOTHING. It is "being processed." You can spend your money better elsewhere.

Beware purchasing anything from Chonosnet. Even though their products show promise and most of the time work well, their customer service is none existent. I have placed multiple "tickets" in customer support and have got no response ever! I upgraded from 9.0 only to find I could not create a new label/file. After much frustration I deleted all upgrades and went back to 9.0. Running 10.10.5 Yosemite on my Mac. I really don't know how a company plans to stay in business with such sorry customer service.

In spite of my previous caveat, I've returned to Labelist (9.0.1) since Labels & Addresses refuses to acknowledge that their current version (1.7) has problems when used with OS X 10.11. So far no problems with Labelist.

In spite of what they say, version 8.0.0 is NOT compatible with templates created under version 7. Use at your own risk!

Why no Intelligent Mail barcode?

I don't do business with companies that have a reputation for poor customer support, which judging from previous customers comments, this company has. That is why I will probably purchase a competing product. from a company that does not seem to have this baggage. By the way, the Chronos' phone number is (435) 615-7335 for those who want to try and get support by that means.

BEWARE: DO NOT purchase any product from Chronosnet.com if you expect a response to purchase/serial number problems or bug resolution requests. Too bad, since many of their products are pretty good: I own SOHO Business Card, SOHO Labels and, now, Labelist, an upgrade to SOHO Labels. I purchased the upgrade May 5, 2012. When the purchase receipt email arrived it had the serial number and so forth. But the serial number did not work. And their only response, elicited via their clumsy ticket system on their website was: "Well, it worked for us." I couldn't respond to their email since they won't accept emails. So back to the ticket system..And since their ticket system does not, apparently, allow for attachments, like a screen shot of the input serial number box and the failure message that came up next, I included a Dropbox link of a zip file of the screen captures. And I never received any response even though I filled a a new ticket several times. Dead silence.

It's incredible that new full point versions of this product continue to roll out every year, yet Chronos continually fails to include new features that are truly useful and worthy of the upgrade price. I am particularly referring to basic Applescript support. SOHO Labels is without a doubt the best labeling software on the Mac, but the complete lack of attention to automation features like Applescript support completely baffles me, and is the only reason why I am still using SOHO Labels version 4 (and in retrospect, there was nothing in the v4 update that I find myself using that justified upgrading from v3.0).

Doesn't work with AddressBook CardDAV accounts and there is no french translation...

Easy to use with all the design options I could ever need.